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OVERVIEW
Welcome to CSNMJ! The terms "we," "us," and "our" refer to CSNMJ. CSNMJ operates this online pet care store, including all related information, content, features, tools, products, and services (the "Services"), powered by Shopify. By visiting or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy (/policies/privacy-policy). If you do not agree, please do not use our Services.

SECTION 1 - ACCESS AND ACCOUNT
You must be of legal age in your jurisdiction to use our Services. You are responsible for maintaining the security of your account credentials and all activity under your account. You may not transfer or assign your account to any other person.

SECTION 2 - OUR PRODUCTS
We specialize in pet care products for dogs, reptiles, birds, tropical fish, and exotic animals. We make every effort to accurately represent our products, including descriptions, images, and specifications. However, colors and appearance may vary depending on your device settings. All product descriptions are subject to change without notice. We reserve the right to discontinue any product at any time.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. CSNMJ reserves the right to accept or decline any order at its discretion. Your order is not confirmed until we accept it and process your payment. Please review your order carefully before submitting — cancellations may not be possible once an order has been processed. Your purchases are subject to our Refund Policy (/policies/refund-policy).

SECTION 4 - PRICES AND BILLING
Prices are subject to change without notice. The price charged will be the price in effect at the time of your order. Posted prices do not include taxes, shipping, handling, or customs charges unless otherwise stated. You agree to provide accurate and complete payment information for all purchases.

SECTION 5 - SHIPPING AND DELIVERY
We ship to the USA and internationally. All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, or events outside our control. Please refer to our Shipping Policy (/policies/shipping-policy) for full details.

SECTION 6 - CONTACT
For questions or support, please contact us:
• Email: csnmj3919@gmail.com
• Phone: 213-993-0002 (SMS only — voice calls not available)
• Support hours: Monday – Friday, 9:00 AM – 6:00 PM PST

SECTION 7 - INTELLECTUAL PROPERTY
All content on our Services, including text, images, logos, and product descriptions, is owned by CSNMJ or its licensors and protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites. Accessing third-party links is at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
CSNMJ is powered by Shopify. Any sales and purchases made in our store are made directly with CSNMJ. Shopify is not responsible for any aspect of sales between you and CSNMJ. You hereby release Shopify and its affiliates from all claims arising from your purchases and transactions with CSNMJ.

SECTION 10 - PRIVACY POLICY
All personal information collected through our Services is subject to our Privacy Policy (/policies/privacy-policy). By using our Services, you acknowledge that you have read and understood our privacy practices.

SECTION 11 - PROHIBITED USES
You may use our Services for lawful purposes only. You may not use our Services to violate any laws, infringe intellectual property rights, transmit harmful content, collect personal information of others, or engage in any fraudulent or malicious activity.

SECTION 12 - DISCLAIMER OF WARRANTIES
OUR SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED, TIMELY, OR ERROR-FREE SERVICE.

SECTION 13 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, CSNMJ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF OUR SERVICES OR PRODUCTS, INCLUDING LOST PROFITS, LOSS OF DATA, OR REPLACEMENT COSTS.

SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold harmless CSNMJ, Shopify, and their affiliates from any claims, damages, or expenses arising from your breach of these Terms, your violation of any law, or your use of our Services.

SECTION 15 - GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the United States.

SECTION 16 - CHANGES TO TERMS
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of our Services after any changes constitutes your acceptance of the new Terms.

SECTION 17 - CONTACT INFORMATION
Questions about these Terms of Service should be directed to:
• Email: csnmj3919@gmail.com
• Phone: 213-993-0002 (SMS only — voice calls not available)